How does this go into practice:

You can become the victim of breaking and entering, a collision, or a crime.

Because of good contacts with the Turkish (tourists) police some one from IFTAS will always be available if you have the need for that, when you want to file a report and you cannot come to cooperation with the police because of language barriers.

IFTAS is there for you to ensure the process will go in the right way.

Do you need to have a conversation after filing a report you can always come to our office in Istanbul with an assistant of IFTAS .

You will be able to tell your story, give room to your emotions. Our well-educated people will hear you on and give useful advises.

Together with you, IFTAS will go through the most important cases that will have to be arranged. You will get the possibility to call with your family at home, blocking your account and/or credit cards, providing you replaceable traveling documents, and, where necessary, we will contact the Dutch Consulate ( www.nl.org.tr ) for replaceable documents of identity.

In case a legal procedure will have to be set up, you can count on IFTAS and its partners. IFTAS has good and clear arrangements wit hits partners about the procedures.

IFTAS will make a file from every visit . We will use this to get an insight as to which calamities occur and parts of this information will be shared with the necessary institutions in order to ensure effective measures to avoid or decrease the chance of this happening again. In addition we use your data if you need assistance in the Netherlands to get you into contact with Slachtofferhulp Nederland.

As you can conclude from the above, IFTAS is primarily here for you.

Of course we hope, like you, you have a pleasant stay and that you won't have to make use of our services.

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